|Terms and conditions for business clients
1. Terms of sale and delivery
Valid for any sale including veterinary products for customers with CVR number. Commerce happens in in compliance with the rules of the Danish Sale of Goods Act with the exceptions mentioned below.
The language for formation of a contract will always be in Danish.
2. Price and delivery
The stated prices are excl VAT and are shown in Danish kroner (DKK). Unless something else is arranged the delivery times are with reservations.
At delivery freight charges will be collected unless something else is agreed,
Payment terms are given on invoice or order confirmation. At delayed payment a charge added to a reminder and default interests must be payed in accordance with the applicable rules of law about this.
It is furthermore possible to pay online by means of the debit cards below: cash card, Visa, MasterCard, Visa Electron, and JCB. When paying with the abovementioned cards the money will not be withdrawn until all the ordered products are dispatched.
If you pay with the abovementioned cards, information you send in connection with the buy from your debit card can only be read by PBS, since information is sent encrypted by SSL.
4. The passage of the risk
If the product/products is/are carriage-free the risk of the product/products passes at the delivery to the purchaser. If the product/products is/are sold from factory the risk passes at the delivery to the carrier.
Purchaser alone can plead deficiencies by the bought product in a period of six months after delivery. Complaint access is deviated in proportion to the Danish Sale of Goods Act § 54, cf. the Danish Sale of Goods Act § 1. The bought product must be delivered to the vendor’s address with an eye to redress or replacement unless something else is agreed.
Possible following shipment to purchaser happens at the buyer’s expense unless something else is agreed.
Every use of a sold product must happen in accordance with written instruction.
In case of deficiencies at the bought product an immediate complaint without unfounded intermission must happen. This must happen as a predominant main rule within one week. Any liability for consequential loss, time loss, loss of profits, and the like is disclaimed, cf. section 6.
6. Compensation/limitation of liability
The vendor is not responsible for consequential loss, lost earnings, and other indirect loss.
7. Product liability
Product liability for damage to property is maximised to 1.000.000 DKK per damage occurrence.
Vendor is not responsible for consequential loss, lost earnings, or other indirect loss. No matter abovementioned product liability for personal injury and consumer damage to property will be compensated in accordance with the applicable rules of law in this.
8. Force Majeure
In this regard we direct to The Danish Sale of Goods Act § 24.
9. Venue/applicable law
The Court in Aalborg will decide contingent disputes after Danish Law.
10. V-labelled medicaments
Medicaments cannot be sold to children under 15 years. According to § 39 in the law of medicaments, Vilofarm is authorised by the Danish Health and Medicines Authority for retail of V-labelled medicaments.
Since there according to § 12 in police 1241 of the 12th of December 2005 (which can be read here) cannot be sold medicaments, which have been sent back by a customer, these will not be taken back.
This concerns the V-labelled medicaments below:
In case of the Danish Health and Medicines Authority has an urgent recall for example after closing hour Michael Baden Rørholm can be contacted on the emergency number 40 26 22 19.
11. Practical information about delivery and payment
Packages ordered before two p.m. will be sent the same day with Danske Fragtmænd (freight company). All other orders (pallet products) must be ordered before ten a.m. in a few cases deviations may occur.
Packages up to 30 kg are delivered from DKK 50 per order – dependent on delivery form. During the ordering process the final freight price will show. All deliveries outside Denmark will be added actual freight charges, whatever the size of the order.
At purchase over 2500 DKK excl VAT, the delivery to offshore islands is carriage free.
Payment on giro 14 days after date of invoice.
Payment via supplier service (PBS) 30 days after date of invoice.
There will be made certain reservations for typos.